{"id":13947,"date":"2023-09-19T13:52:31","date_gmt":"2023-09-19T11:52:31","guid":{"rendered":"https:\/\/www.icube-sa.ch\/politique-de-protection-des-donnees\/"},"modified":"2023-11-15T11:19:35","modified_gmt":"2023-11-15T10:19:35","slug":"privacy-policies","status":"publish","type":"page","link":"https:\/\/www.icube-sa.ch\/en\/privacy-policies\/","title":{"rendered":"Privacy Policies"},"content":{"rendered":"

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Privacy Policies<\/h1>\n

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1. Preamble<\/h2>\n

Respecting privacy is of utmost importance to us, including ensuring adequate protection of your personal data entrusted to us. This document explains our policies with regards to personal data and how we process it. These Privacy Policies apply to (and are an integral part of) Icube\u2019s contracts, either when such contracts list such policies, or when it is referred to in a letter.<\/p>\n

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2. As data controller for contract execution<\/h2>\n

The personal data typically involved constitutes \u2018business information\u2019. It relates to identified or identifiable individuals, such as name, phone number, address, email, and function within the customer’s organisation. It may also include technical information, such as an IP address, as well as bank details for payment purposes. In order to meet contract performance obligations and ensure that services meet high quality standards, we collect, store, and process limited (i.e. only to the extent necessary) personal data of our customers, in order to manage customers relationships, process purchase orders and contracts, provide services, bill, and support services to our customers. It further includes security and technical operations, communication, quality or similar services. Such is the sole purpose of processing of our customers’ personal data. In some cases, when contractual obligations make it necessary, the management of personal data of our customers may also include analyses and statistics, both for quality, security, reporting and invoice verification.<\/p>\n

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3. As data processor for our customers<\/h2>\n

As processor of our customer\u2019s data (including customer\u2019s content), we handle exclusively such data if outsourced services are in scope of the contractual obligations. In such a case, the customer is the appointed data controller (including all related obligations), and we process data in accordance with the stated contract. We fulfill our obligations in accordance with the Swiss Data Protection laws and also, where applicable, the EU Regulation 2016\/679 (General Data Protection Regulation – GDPR). We reasonably cooperate with our customers in their fulfilment of any legal requirement, including providing access to personal data, or compliance inspection and audit requests, or when a transfer abroad necessitates additional agreement to protect personal data.<\/p>\n

Content data that customers entrust us with by using services, is neither read, modified nor evaluated by us without customer\u2019s knowledge. Technical and organisational security measures are in place to protect it from unlawful access by third parties. We have no influence over the security of customer content data when it is transferred via public networks. Whenever technically feasible and upon customer\u2019s request, specific security measures could be added to the usual services, such as data encryption. Such are at customer\u2019s choice and necessitate prior agreement by both parties. Upon customer\u2019s request, we return or destroy customer\u2019s content data, no later than one year following expiry or termination of services.<\/p>\n

We only disclose customers’ data to public authorities when we are legally obliged to do so.<\/p>\n

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4. Third parties<\/h2>\n

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When a third party is involved with the performance of services, we may need to provide customer data. In such cases:<\/p>\n